📦 Are you experiencing a delay in delivery?
First off, we are very sorry if the delivery window has passed and you still have not received your order. We do our best to ship orders immediately. However, we can not control carrier delays in delivery and we ask for your patience. 🙏
How To Track Your Order
1️⃣ Find Your Tracking Number #
All Orders* - You will be sent an email with tracking details or you will be able to locate your tracking by logging into your account on our website.
2️⃣ Track Your Order
DHL Ecommerce - Visit https://webtrack.dhlglobalmail.com/
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*Unboxed Crest Whitestrips - You will not be able to track packages containing Unboxed Crest Whitestrips, as these are shipped First Class Royal Mail. Usual delivery times are 2-3 days. Please allow 7 days before contacting us to allow for delayed delivery.
IMPORTANT: Please remember 3-6 business/working days (excludes weekends) is based off our average delivery times. We cannot control delays in delivery. We ask for your patience. If your order has not arrived after 10 business/working days please contact us by email at firstname.lastname@example.org, or via the message button in the bottom right of your page on the Cali White website.