Correct addresses must be provided during checkout to ensure a safe delivery. Please TRIPLE CHECK your details before placing your order.
Order Confirmation Emails, containing your Shipping Information, will be received immediately after you place your order. Please check to make sure your details are correct.
If an error is made, please notify us IMMEDIATELY by responding to your Order Confirmation Email. We will do our best to correct the details in time, to ensure your package is delivered to you safely.
WE ARE NOT ABLE TO CHANGE SHIPPING ADDRESSES ONCE YOUR PACKAGE IS SHIPPED. If your package is shipped before we are able to change your address, you may either wait and see if your package is delivered, or you can place another order in the meantime.
Packages with incorrect addresses may be delivered back to our shipping centre. Once received back in the shipping centre, we will issue you a full refund immediately. If the package is delivered to an incorrect address, we will not be able to issue you a refund.
We cannot guarantee an address change request will occur in time, before shipment. PLEASE make sure you check your address details thoroughly before placing your order.