We do not currently offer refunds for any Crest products.
However, we will do our best to work with you to get you the results you're hoping for. If you're not satisfied with your results from your Crest Treatment, contact us and let us know and we will work out a solution for you! We have some other great products to help get you your desired whitening results.
If you never received your order, please contact us as we will always offer a refund for a lost parcel.